Shopping Assistance
Ordering from LFC
A Note For New Customers
Welcome to our online catalogue: If you are new to LFC opening a new account couldn’t be easier. For government funded organisations we offer instant credit. To open a business account please submit the names and addresses of 2 trade references. If credit approval may delay your order we suggest payment by cheque or credit card.
Simple, Fast Ordering:
Place Your Order Online:
It’s fast, accurate and secure! Just scroll though the product pages to find the items you want. Click on the best option for you and add it to your shopping basket. You’ll then be guided through the ordering process step by step.
Please be sure to submit all information about the items you wish to order, including quantity, colour and any special invoicing or delivery requests for your order.
If you choose not to place your order online, you can use several other methods. Place your order by phone, fax or mail, if you prefer. We recommend that you use our web site to help facilitate your order.
For Fast
Ordering, Call |
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Simply fax your
order, at any
time, for fast
processing, |
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LFC is a trading name of Demco Europe Ltd. Registered Office:
Grange House, Geddings Road, Hoddesdon, Hertfordshire, EN11 0NT.
Registered in England and Wales No. 2067190. VAT Reg No. 443 8186 36.
Buy with Confidence with Our 30 day No-Quibble Guarantee!
Your complete and total satisfaction is our priority. If for any reason you are not entirely satisfied we will replace or refund your money whichever you prefer. (This guarantee does not apply to Special Order or Non-stocked items. These goods may only be returned if damaged or faulty.)
To ensure your replacement or refund is processed without delay please ring or e-mail to obtain authorisation before returning items.
Customer Service
Service The Way You Want It!
At LFC you will always speak with a friendly and helpful service representative. We take great pride in our service and our team are on hand to give help and advice at any time. To check on your order call
Returns
All stock items are covered by our No-Quibble Guarantee. Simply call 01992 454545 to obtain a returns authorisation note within 30 days of receipt of goods. Please refer to our Terms and Conditions.
Accounts
Payment may be made by credit or debit card, by cheque made payable to LFC or by credit transfer:
| Sort code |
20-61-51 |
| A/C |
40348708 |
For copy invoices and all account queries telephone 01992 454501 or e-mail
invoicing@LFCcatalogue.co.uk
Delivery
For orders received before 4.00pm for in-stock items, we will make every endeavour to despatch your goods so that you receive them within 48 hours.
Orders over £120, excluding VAT, are delivered FREE within the UK mainland.
For orders less than £120 standard delivery charges are £5.45
You will only ever pay one delivery charge per order, even if, for any reason your order has to be split.
If you require urgent delivery take advantage of our guaranteed Next Day delivery service available on request at £6.95 per order for packages up to 25kg.
Special Order and non-stocked goods are shown with standard delivery times. However, during March and July to September delivery lead times may extend and we recommend ordering early to avoid delays.
Overseas Delivery
All Overseas consignments will incur delivery charges. We are unable to automatically calculate these for you but as a guide our standard delivery charge for packages up to 30kg is €18. If you require an estimate of delivery charges please contact us by phone on 01992 454545. If you choose to submit your order without an estimate we will add the delivery charge to your invoice.
Returns
All stocked items are covered by our No-Quibble Guarantee. Simply call 01992 454545 to obtain a returns authorisation note within 30 days of receipt of goods.
To ensure your replacement or refund is processed without delay please ring or e-mail before returning items. Products must be returned with the complete and original packaging. Please refer to our Terms and conditions.
It may not be possible to return certain non-stocked items delivered direct from our suppliers, as these items can only be replaced if they are damaged or faulty. However, where possible we will endeavour to accommodate your needs. Any damages must be notified within 3 days of receiving goods. Please take extra care to check the accuracy of your order for Special Order goods.
